Refusal of ServiceWe reserve the right to refuse, cancel or suspend service, at our sole discretion.All sub-networks, distributive hosting sites and dedicated servers of GOTKA.com must adhere to the above policies, with the exception of system resources in respect to dedicated servers.
BillingBy the Account Activation Date of each month, GOTKA.com shall either: (1) debit the client's credit card (when such information has been provided by the client); or (2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to GOTKA.com by no later than the specified payment due date. GOTKA.com shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.
Service FeesCertain services carry a set-up fee charged by GOTKA.com to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to GOTKA.com and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded. If client has retained the services for one year and has pre-paid GOTKA.com for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is canceled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.
Account DeactivationsAny account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation.
Cancellation RefundsWe DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.
Refusal of ServiceWe reserve the right to refuse, cancel or suspend service, at our sole discretion.
Limitation of LiabilityGOTKA.com shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from GOTKA.com ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, GOTKA.com shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of GOTKA.com ' servers. All damages shall be limited to the immediate termination of service.
ViolationsViolations of these Acceptable Use Policies should be referred to
support@GOTKA.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.
DisclaimerGOTKA.com cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by GOTKA.com are resold. Thus, certain equipment, routing, software and programming used by GOTKA.com are not directly owned or written by GOTKA.com. Moreover, GOTKA.com holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as GOTKA.com sees fit.
Account ActivationBy activating your account with GOTKA.com, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.
NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
No-compete PolicyGOTKA.com only serves reseller-oriented customers. We will not engage in any selling any services pertaining to shared hosting. Further to this, GOTKA.com will not sell any services directly to resellers' customers without expressed and agreed-to conditions by the reseller customer.
End-user SupportGOTKA.com agrees to support all PowerReseller reseller customers and end-user customers through the facilities provided on our website (live chat and helpdesk). Our guaranteed service-level response to helpdesk inquiries is 45 minutes with 85% of issues resolved within two hours. Should we fail to meet these guidelines, GOTKA.com will refund the customer for the month period.
99.9% Server Uptime GuaranteeGOTKA.com guarantees 99.9% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.
GOTKA.com reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.
